Singapore Airlines is named the World’s Best Airline at the 2023 World Airline Awards
The 2023 World Airline Awards have been announced in a gala ceremony held in the iconic Air and Space Museum at the Paris Air Show. More than 350 guests attended the event from airlines across the world, with a large number of airline CEO’s, Presidents and Senior Management present to accept their awards. As has become customary at the World Airline Awards, there were a lot of uniformed airline cabin crew showing off the airline corporate brands.
Widely regarded as ‘the Oscars of the aviation industry’, the World Airline Awards began in 1999, and remain totally independent and impartial with all of the customer survey costs and awards event paid by the organisers, Skytrax. The seven times winner of the prestigious Airline of the Year award, Qatar Airways, was ranked No 2 in the world for 2023, with ANA All Nippon Airways in third place, Emirates fourth, and Japan Airlines in fifth position, out of more than 325 airlines included in the survey results.
The 2023 World Airline Awards to be held at the 2023 Paris Air Show
2023 World Airline Awards, Paris Air Show, World's Best Airline 20th June 2023
Launched in 1999, this year is the 24th anniversary of the World Airline Awards. Widely regarded as ‘the Oscars of the aviation industry’, the World Airline Awards remain totally independent and impartial. Airlines do not pay to be included, and unlike many “paid-for” awards gala ceremonies, there are no costs involved to attend the awards event or subsequent marketing rights. Over 350 guests attended the 2022 World Airline Awards event held at The Langham in London, with airlines represented by their President, Chairman, CEO’s and other top management, and more than 100 cabin and ground staff from 30 airlines added great colour and elegance to the event.
Commenting on the 2023 event, Edward Plaisted of Skytrax said: “We are delighted to be holding the World Airline Awards back at the Paris Air Show this year. It is the world’s premier air show event, and it has been missed during COVID-19 when the 2021 show was cancelled. Having the awards at the Paris Air Show is always a very popular choice for the airlines attending, and the iconic Musée de l’Air et de l’Espace provides a most unique and fabulous venue at the centre of the Air Show.”
Airlines with most flight delays and cancellations, according to Singaporean travellers
These tales of travel terror get us all nervous, but they're anecdotal at best. In the grand scheme of things, how do we know if flight delays really do happen very frequently on Airline X? Or if Airline Y really does end up cancelling a lot of their flights?
We carry out a proper survey on flight cancellations and delays, that's how. MoneySmart asked over 1,700 Singaporeans about the flight delays, flight cancellations, and compensation received for both over the past year or so (May 2022-2023). Here's what we found out about flight delays, cancellations, compensation for flight disruptions & impact of travel disruptions:
- Air India and Air China had the highest reported rates of flight delays
- Almost 2 out of 5 Singapore Airlines travellers had their flights delayed
- Most travel delays didn't exceed 4 hours
- Air India and Cebu Pacific Air had the highest reported rates of flight cancellations
- About 1 in 4 respondents waited only 1 to 3 hours for a replacement flight
- About 2 in 5 respondents did not get compensated for delayed flights
- Air China was the most likely to compensate respondents whose flights were delayed or cancelled
- Are the travellers we surveyed scarred for life?
- How do I avoid flight delays and cancellations?
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