31/10/2023

Should eateries refuse to top up soup when asked?


A woman expressed disappointment after the server at the eatery where she purchased fish bee hoon soup refused to add more soup when asked.

In a post on the COMPLAINT SINGAPORE Facebook page on Friday (Apr 12), a Ms Jentry Chua wrote, “Actually I don’t want to make a post but I am utterly disappointed with this shop. We went to HK Street at Balestier, opposite the famous chicken rice shop. We went there because we like the sliced fish bee hoon soup, this time we ordered a medium size to share so that we can order more dishes.”

Hong Kong Street Food Chun Tat Kee has several outlets and is quite well known for its XO fish slice bee hoon soup, a dish that has gotten good reviews online. Ms Chua’s experience was not so pleasant, however. She wrote that after the server had dished out two portions of the soup, there wasn’t much soup left, only noodles and fish. She then asked the server to top up the soup, something that’s allowed in other eateries.