16/07/2020

“Who” versus “That”

Grammar myth: You can never use the word “that” to refer to people

Many people have been taught that you should never use the pronoun “that” to refer to a person - that a sentence such as “Girls that have long hair buy more scrunchies,” is wrong, and that it should be “Girls who have long hair buy more scrunchies.” I was taught that rule, but it turns out that it’s a myth.

It’s not wrong to use “who,” but it’s also not wrong to use “that.” I checked a bunch of major style guides. Garner’s Modern American Usage, the Chicago Manual of Style, Fowler’s Modern English Usage, and the Merriam-Webster Dictionary of English Usage all say that although it’s always fine to use “who,” it’s also fine to use “that.” For example, it’s fine to write something like “Girls that have long hair buy more scrunchies.”.

It’s been done for a very long time and the objection to it is more recent. Chaucer and Shakespeare, for example, used “that” to refer to people, and Merriam-Webster notes that usage writers only started objecting to it in the early 1900s.

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Who vs. That: Rule or Stylistic Choice?

On this language site and others, readers often question a writer’s choice of that instead of who to refer to a person. Here are some typical comments:
As the word “that” [in this sentence] refers to human beings, shouldn’t the relative pronoun be “who”?
English is my second language, and it hurts to see the rampant disrespect everywhere for “a person who.” Why did you write “person that” and not “person who”? When I see “that” used instead of “who” to refer to people, it alerts me and, sure enough, the prose or speech that follows is usually sub-par. The use of “that” for “who” is something that has come about due to the lack of education about the topic.

I blame the Americans for starting the habit of using “that” instead of “who” to refer to persons. It is just plain ugly usage to have the word “that” replace “who.”

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More Grammar Nit-picking: Who vs That

The grammar rule about the use of "who vs. that" seems pretty simple: Who refers to people. That refers to groups or things. Examples:
  • 1. Hillary is the one who rescued the bird.
  • 2. Bill is on the team that won first place.
  • 3. She belongs to an organization that specializes in saving endangered species.
However, the improper use of "that" for "who" when referring to a person, seems to be increasing all the time. There are more than 700 Google News hits for the phrase "the person that," including the following examples, mostly of quotes within a news article:
  • "The person that made the call..."
  • "I loved her for the person that she was...."
  • "The person that donated the money..."
  • "The person that is causing the problems...."
In all those cases, I think it should be "The person who... ". Likewise, there are more than 1,000 Google News hits for the phrase "the man that," such as "...the man that the left hates the most, President Bush..," which I suggest should be "The man who...". Finally, here's an example of using both "that" and "who" in the same sentence! "The quarterback that lost fumbled and threw three interceptions. The quarterback who won, though, is the one who got pulled on Saturday."

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Who Versus That

The incorrect usage of that instead of who when referring to a person is one of those subtle mistakes. John is the person that went to the store is incorrect, while John is the person who went to the store is correct. It makes complete sense to use who with a person and that with an obviously inanimate object, but sometimes, there are legitimate reasons for the confusion.

The media often uses that with a person, such as "The person that robbed the bank also robbed the store" because the media wants to dehumanize the report - they want it to be dry and factual, not human. While commonly used in that way, it’s wrong. A person, even a criminal, is animate. There is also confusion about which to use when referring to animals - do they warrant a who or a that? That’s often a matter of personal opinion and usage. It’s hard to imagine that many of us would consider an ant to be a who; however, most of us probably consider good ol’ Rover to be a who. I’ve heard it recommended that named animals should be paired with who, and unnamed animals should be paired with that. In other words, both Whiskers is the cat who we all love and This is the cat that we all love would be correct.

Regardless of the instances of understandable confusion, there should be no confusion when dealing with people – while the point may seem debatable at times, we’re all worthy of being referred to as who rather than that.

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The writing side: Who Vs That

There are many conflicting online sources when it comes to determining whether to use “who” or “that” in a sentence. However, one rule is absolutely clear:
  • “Who” should be used only when referring to people.
  • “That” can be used for referring to people and objects / subjects.
For Example:
  • Correct: The house that became known for its exquisite beauty
  • Incorrect: The house who became known for its exquisite beauty
There are two very reliable sources that let us know “who” and “that” are interchangeable when it comes to referring to people. As a general rule of thumb use “who” in the singular person, and use “who” and “that” where appropriate in the plural person. But never use “who” to indicate an object / subject, instead use “that” for that purpose.

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Should you write ‘the person that’ or ‘the person who’?

Reader Simon Walters, of FD Solutions, wrote in about one of his language bugbears. Namely: ‘misuse of the word “that” when “who” would be more appropriate. It’s so annoying when people say “The person that delivers my milk arrived late”; they should say “The person who delivered my milk…”

Thanks, Simon. On the face of it, I would agree: if you’re referring back to a human being, you should use ‘who’ rather than ‘that’, or doesn’t it imply that you think of the person in question as a thing? However, research proves this isn’t quite the hard-and-fast rule one might imagine. For example, the indispensible Fowler’s Modern English Usage says: ‘That can also replace who (or whom), especially when the reference is non-specific, as in The person that I saw was definitely a woman.’ And examples of this usage can be found in work by Chaucer, Shakespeare and in the King James Version of the Bible.

Mind you, in any forum where the topic is thrashed out (with vehement defenders on either side of the argument), there isn’t anyone who can truly prove that it isn’t just a case of what sounds better to the writer or speaker. So, in fact, it’s a case not of right and wrong, but rather of personal preference or style: although if you are referring back to someone specific, it’s advisable to write ‘who’. And, personally, I’ll be choosing to use ‘who’, too.

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Is a person a “that” or a “who”?

Q: I constantly hear people say “the man that did something” or “the woman that went somewhere.” Shouldn’t it be “the man who did something” or “the woman who went somewhere”? Or did I fall asleep again in English class?

A: Despite what many people believe, a person can be either a “that” or a “who.” There’s no grammatical foundation for the belief that it’s incorrect to refer to a person as a “that” (“the man that I marry,” “the girl that married dear old dad,” and so on). A thing, on the other hand, is always a “that.” As for pets, they aren’t people, but they aren’t quite things either. If an animal is anonymous, it’s a “that.” If it has a name, it can be either a “that” or a “who.” (“I’m looking for a dog that can act; Lassie is a dog who could direct her own movie.”)

Getting back to people, there may be a “politeness” issue here. Some folks seem to think using “that” in place of “who” or “whom” demeans or objectifies a human being. Still, there’s no grammatical reason for such a rule, even though many style books persist in spreading the misconception.

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Who vs That

In a recent newsletter, I corrected myself after some readers wrote in saying the word that should have been who in the sentence “There’s not one mother I know that would allow her child to cross that street alone.” However, it got me thinking more about this topic, so I dug a little deeper into what some of the leading English usage reference books such as The Chicago Manual of Style, The Associated Press Stylebook, and various dictionaries have to say on the matter. It turns out the majority of these references allow the use of the word that to refer to people. While I am not personally a proponent of this usage, I think it’s a good time to revisit the rules for who vs. that.


Rule - Who refers to people. That may refer to people, animals, groups, or things, but who is preferred when referring to people. Example:

  • Anya is the one who rescued the bird. NOTE: While Anya is the one that rescued the bird is also correct, who is preferred.
  • Lope is on the team that won first place.
  • She belongs to an organization that specializes in saving endangered species. NOTE: While teams and organizations are composed of people, they are considered groups. However, this matter is not always clear-cut. Consider this sentence: “Several of the university’s scientists who/that favored the new policy attended the meeting.” Which is correct, who or that? Does “university’s scientists” seem more like individual people than a group? In cases like this, you may use your own judgment.

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When to Use Who or That

Many writers are easily confused as to when they should use who or that in their as a pronoun in their sentence, as it is commonly misspoken. Luckily, there is one rule to help guide you to select the correct form, and we will explain this rule in this post.

When Should You Use Who or That - In this context, who and that are being used as relative pronouns, which are used to relate the subject of a sentence, or the noun that the sentence is about, to its object, which is the thing that is acted upon by the subject. These relative pronouns are being used to refer back to a person or thing that was previously mentioned. Let’s look at some examples of this below:

  • I have a friend who just went there. In this case, who is referring to the friend.
  • Do you know a teacher who can help? In this sentence, who refers to the teacher.
  • This is the key that fits in the front door. In this example, that is referring to the key.

Rule for Determining Whether to Use Who or That - When you are determining whether you should use who or that, keep these simple guidelines in mind:

  • Who is always used to refer to people.
  • That is always used when you are talking about an object.
  • That can also be used when you are talking about a class or type of person, such as a team.

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People who or People that?

Do you find it dif­fi­cult to know when to use “who” vs. “that”? These two words are rel­a­tive pro­nouns that tie together groups of words to nouns or other pronouns.

Let’s take this sen­tence: “The run­ner who exer­cises reg­u­larly usu­ally does the best.” Many peo­ple will say “The run­ner that exer­cises usu­ally does the best.”

Here’s the thing: “who” (and its forms) refers to peo­ple. “That” usu­ally refers to things, but it can refer to peo­ple in a gen­eral sense (like a class or type of per­son: see “run­ner.”). Purdue Online Writing Lab says, “When refer­ring to peo­ple, both that and who can be used in infor­mal lan­guage. ‘That’ may be used to refer to the char­ac­ter­is­tics or abil­i­ties of an indi­vid­ual or a group of peo­ple. However, when speak­ing about a par­tic­u­lar per­son in for­mal lan­guage, who is preferred.”. That said, many peo­ple and some respected ref­er­ences pre­fer “peo­ple that,” and it’s not wrong. Bottom line: be consistent.

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That or who

Most writers use that and which as the relative pronouns for inanimate objects, and who as the relative pronoun for humans. This widespread habit has led to the mistaken belief that using that in reference to humans is an error. In fact, while most editors prefer who for people, there is no rule saying we can’t use that, and that has been widely used in reference to people for many centuries. It remains so today, especially in British writing, exemplified here.

The use of who where that is more appropriate is rare, but it happens on occasion, especially with reference to companies and corporations, which are obviously not human - for example:
"So the goal would be to look for companies who sell products that are in demand overseas."
As for whether it’s okay to use who in reference to animals, this is a matter of preference. Some people think of their cats, for instance, as thinking beings with real personalities and wouldn’t hesitate to refer to them with who. The same people might not do the same for, say, a jellyfish. But most edited publications use that and which in reference to animals.

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How to use “who” vs “that”

I often get confused when trying to use who vs that.

Some "that" examples that often confuse me:
  • The person that went to the store.
  • The people that went shopping.
  • The persons that went shopping.
  • The group that went shopping.
Who:
  • The person who went to the store.
  • The people who go shopping.
Please explain when to use either for plural subjects and singular subjects. Animate and inanimate objects as well.

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When to Use “That,” “Which,” and “Who”

The proper use of the relative pronouns who, that, and which relate the subject of a sentence to its object, hence the name. The question of which of the three words to use in a given context vexes some writers; here’s an explanation of their relative roles.

Who, Whom, and Whose refer only to people, and whose almost always does so:
  • “I have a friend who can help.”
  • “Whom you associate with is your concern.”
  • “The person whose jacket was left behind is the likely culprit.”
Whose is sometimes used to refer to an object, as in “Notice the car whose headlights are off.” This awkward usage should be replaced by, for example, “Notice the car that has its headlights off” or, better, “Notice the car with its headlights off.”

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That, who, or which

First things first - who, that, and which can all function as relative pronouns in a sentence or clause. This means that they are used to refer back to a person or thing that was previously mentioned. One of the distinctions between that, which, and whoas relative pronouns is based on whether you’re talking about people or things. Take a look at the following examples:
  • They’re just a normal couple and their kids are everyday kids [people/person] who [relative pronoun] play in the street.
  • You must have your own work area [thing] which [relative pronoun] can be cut off from the rest of the house.
  • I love the watch [thing] that [relative pronoun] you gave me for my birthday.
So that and which are the relative pronouns that we use to talk about things. The main difference between who and that or which is that you should only use who to refer to a person or people – who is never used to refer to things. This rule also applies to organizations, but it’s a common mistake to use whoin such contexts:
  • √     Firefighters had to help a man who was trapped in the car.
  • X   There are a lot of charities who need good advice.
  • √   There are a lot of charities which need good advice.
Conversely, is it OK to use which or that as a relative pronoun to refer to a person? In the past, which was often used in this way.

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Today's topic is who versus that

Lesley called in with this question:
My pet peeve is who versus that, as in “You know Bob, he's the guy that sold me my car.” It drives me nuts. Or am I mistaken and it's just become part of the new English verbiage in the evolution of the language?
I kind of talked about this question in episode 7, but other people have also asked the same thing recently, including Corinne, so I thought it would be worth going into a little further. The quick and dirty answer is that you use who when you are talking about a person and that when you are talking about an object. Stick with that rule and you'll be safe.

But, of course, it is also more complicated than that. The who-goes-with-people rule is the conventional wisdom but, on the other hand, I did find a credible reference that says otherwise. I was shocked to see that my American Heritage Dictionary says, "It is entirely acceptable to write either the man that wanted to talk to you, or the man who wanted to talk to you".

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Who, That, Which

Who and sometimes that refer to people. That and which refer to groups or things.

Examples:
  • Anya is the one who rescued the bird.
  • "The Man That Got Away" is a great song with a grammatical title.
  • Lokua is on the team that won first place.
  • She belongs to a great organization, which specializes in saving endangered species.
That introduces what is called an essential clause (also known as a restrictive or defining clause). Essential clauses add information that is vital to the point of the sentence.

The distinction between that and which, though a useful guideline, is not universally accepted as a hard-and-fast rule. For many centuries and up to the present, which has been routinely used by great writers and journalists to introduce essential clauses.

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